This is General Announcement for everyone, Way to Escalate their complain to Bigger Levels, If support is not able to handle it or Not responding to you on time
|Level 1 - 24/7 Support||Shift Engineerfirstname.lastname@example.org||0315-5624678|
|Level 2 - Key Account Manager||Yousuf Aliemail@example.com||0317-3336557|
|Level 3 - Enterprise Manager||Mohammad Owaisfirstname.lastname@example.org||0336-3539769|
Note: Complain must be generated first at Level 1 and If issue is not being handle by them on your agreed SLA then you can reach to next level for further support.
Subs/o KhalidGroup (NTN: 7266264-6 | SST: S7266264-6)